COVID UPDATE

In this difficult period, we never gave up.

We decided to take this time to think about how to offer you a safe and peaceful holiday, considering all the protection procedures against the spread of SARS-CoV-2. We have included additional sanitization measures in our program, adding ministerial provisions to the usual hygiene and cleanliness standards that we usually implement in our apartments.

POST COVID HOLIDAYS: A NEED TO PROTECT

For us at Piano Nobile, vacation means well-being, pleasure and relaxation: our job is to make it possible especially in this particular season.We monitor daily updates of the World Health Organization (WHO) and the Institute Superior of Italian Healthcare (ISS) to adopt the suggested safety protocols in our apartments.The health of our guests and collaborators is a value that we cherish with care, because without our holiday idea would not even exist.

GUARANTEED

All the Piano Nobile collaborators have been trained and have received detailed guidelines on the safety methods to be applied. Specific cleaning, hygiene and sanitization measures are made in all our apartments to provide beautiful and safe environments for our guests. and for all the staff.

WELCOME AS A TOOL OF AWARENESS

On days in where multiple arrivals and departures are intertwined, the check-out and check-in times are further spaced to give the possibility to our staff to proceed with sanitation and disinfection.A sign is displayed at the entrance of each apartment that illustrates the basic hygiene procedures put in place and advice for guests and their safety.

THE RENEWED CARE OF THE APARTMENTS

The cleanliness of our apartments has always been a fundamental pillar in our work: the spaces are regularly sanitized before the guests arrive. Today we do it with renewed attention, using certified products, disposable materials and, at the customer’s request, sanitizing with Ozone. At the entrance of each apartment there are decontamination mats for shoes and a disinfectant gel dispenser. The bathrooms are equipped with bactericidal soap.Each equipment delivered to the guest is sanitized in advance and the linen for the beds and towels washed at 90 °. All spaces, amenities and what is touched more often, such as the buttons on the switches handles and remote controls are sanitized before new guests enter. All cleaning staff are equipped with the PPE required by current regulations:

    • Mask
    • Gloves
    • Headphones

The guest’s PPE will be disposed of separately. The ventilation grills are instead sanitized periodically with clean cloths and humidified with products with a concentration of 75% ethyl alcohol.

HOUSE KEEPING ANTI-COVID monitors for full compliance with all these rules.